Your medical records must be kept private and safe.  
You have the right to access your medical records (with some limits).
You need this information to be active in your healthcare.

What is meant by personal health information (PHI)? 

  • Your name, address, and your Personal Health Identification Number (PHIN)

  • Facts about your health, healthcare history and your family history

  • Facts about the care you are receiving

  • Facts about payment for your healthcare

What are your rights in accessing your personal health information?

Your rights relating to your personal
health information (PHI)

  

Type of Healthcare

Type of Healthcare Setting

  

Response Times for Providers/Trustees

See a copy.

  

Current care

In the hospital

  

Within 24 hours after you ask
Get a copy   Current care In the hospital   If not within 24 hours after you ask, then as soon as reasonably possible

See and get a copy

 

Current care

In the community - e.g. personal care home, home care, doctor’s offices, hospital clinic

  

Within 72 hours after you ask

See and get a copy

 

Past care

Any setting

  

Within 30 days after you ask

Name a person such as a family member, friend or patient advocate to get your PHI.
If you are competent, you must give written consent. Exceptions-see PHIA section 60(2).

  

All care

Any setting

  

Anytime

Ask for corrections to your medical records if there is wrong or missing information.

  

All care

Any setting

  

Anytime
Note: If the trustee does not give you the information, he must tell you in writing the reason(s) why not. You have the right to complain to the Manitoba Ombudsman.

Refuse to share your PHI with family, friends, healthcare providers, religious groups and charitable fundraising groups.

  

Current care

Any setting

  

Anytime

 

Whom do I contact for a copy?

  • Call your healthcare provider or healthcare facility. 

Whom can I contact if I have more questions?

Click here to download the summary

For more information, read the full version here.